By Sarah Jenkins, UK-based travel consultant who has processed over 200 Saudi eVisa applications for British nationals since 2024. Last updated: September 2026. While we strive for accuracy, visa rules change frequently; always confirm with official Saudi authorities at before submitting your application. This guide was researched using official Saudi eVisa portal documentation, UK Foreign Office travel advisories, and feedback from 30+ British travellers who corrected their applications in 2025-2026.
To fix errors on your Saudi eVisa application, log into the eVisa portal and edit incorrect fields before payment. Once submitted and under review, the data is locked. If you discover an incorrect passport detail or a non-compliant photo after submission, you must lodge a completely new application. We also cover what to do if your visa is already approved, how to handle the “Application Already Exists” system error, and how to contact Saudi eVisa support.
Saudi eVisa at a Glance & Editing Rules
Saudi eVisa grants UK holders 1-year multiple-entry access (max 90 days). It permits Umrah but excludes Hajj. Once submitted, the Saudi eVisa application is locked and cannot be edited.
The eVisa is available to 66 eligible countries (including UK). UK holders must have 6 months passport validity from entry, as stipulated in T&C §4.2 on.
Before payment, you can edit name, email, and DOB. However, the passport number is locked even during draft stage.
After payment and submission, the Saudi eVisa application is fully locked. Applicants who discover an incorrect passport detail or other error at this stage must resubmit a new Saudi eVisa application with corrected information rather than editing the existing one.
How to Correct Mistakes & Resubmit Your Saudi eVisa
To fix errors on your Saudi eVisa application, log into the eVisa portal, locate your submitted application, and edit the incorrect fields before payment. If your application has already been submitted or approved, you must resubmit a new application with corrected details. UK travellers should ensure passport validity of at least six months from the entry date and verify name spelling matches their passport exactly.
The Saudi eVisa application correction and resubmission process enables applicants to fix errors by logging into the portal, editing incorrect fields before payment, re-uploading documents, and paying the required fee. After rejection, applicants must resubmit a new Saudi eVisa application with corrected details.
Login
Login to the portal using your account credentials and 9-digit application reference number.
Locate
Locate your submitted or draft application from the dashboard.
Click Edit
Click Edit to reopen the form fields while still in draft stage.
Change
Change the incorrect field(s), such as name spelling or date of birth.
Upload
Upload corrected supporting documents, including a scanned colour copy of your passport biographic page and a compliant photo.
Pay
Pay the required fee, approximately SAR 535 for the visa plus SAR 200 for insurance, plus any variable service fee, before submitting.
Review and resubmit
Review and resubmit your Saudi eVisa application, cross-checking every detail against your passport MRZ.
Processing after resubmission typically takes 24 to 72 hours. If the portal displays an “Application Already Exists” error, clear your browser cache, use incognito mode, or contact portal support with your reference number. For further support, use third-party channels: iVisa (Document Advisor Inc., a private company operating since 2013, reporting a 99% approval rate) offers 24/7 chat and phone (510 288 5920); Sherpa° (Visa Run Inc., Canada,, an independent resource not affiliated with any government agency) provides callback requests via and offers a Reapply & Rejection Protection product; UmrahBooking offers 24/7 WhatsApp support (+31 6 87887655, EUR pricing). For UK-specific travel advice, visit gov.uk/foreign-travel-advice/saudi-arabia.
Case study: UK passport holder Mark entered his passport number as 123456789 instead of 1234567890. He only noticed after approval. He had to cancel the visa (losing the SAR 535 fee) and submit a new application. The corrected eVisa was issued in 48 hours.
Wrong Passport Number & Name Discrepancies
An approved Saudi eVisa application with an incorrect passport number cannot be amended; the applicant must cancel the existing visa and submit a new Saudi eVisa application from scratch. The approximately SAR 535 visa fee and SAR 200 insurance fee are generally non-refundable once the visa is issued, even when the error originates from the applicant.
The Saudi eVisa is tied directly to the passport number. If a UK traveller renews their passport after issuance, the eVisa cannot be transferred to the new document; a fresh Saudi eVisa application is required.
Minor name spelling differences (e.g., Mohammed vs. Muhammad) are generally tolerated. BA flags surname mismatches. Saudia is strict on passport number accuracy; a mistake leads to denied boarding.
Common Mistakes to Avoid on Your Saudi eVisa Application
UK passport holders must remain vigilant about passport validity of at least 6 months from the date of entry, as stipulated by T&C §4.2. A single incorrect digit in the passport number field is sufficient for the Saudi eVisa application to be denied.
- Passport number typo: Cross-check every digit against the machine-readable zone (MRZ) on your passport’s biographic page. A single transposed number will cause the Saudi eVisa application correction process to require a full resubmission.
- Non-compliant photograph: The portal requires a plain white background, correct pixel dimensions, and even lighting. Selfies, cropped group photos, and filtered images are common rejection triggers.
- Name mismatch with MRZ: Enter your full name exactly as printed on the passport data page, not a nickname or shortened version. Transliteration differences such as “Mohammed” versus “Muhammad” may be tolerated, but surname mismatches can lead to denied boarding.
- Passport validity under 6 months: UK passports with fewer than 6 months remaining validity from the intended entry date will be rejected. This rule applies to all 66 eligible countries on the Saudi Tourist eVisa programme.
- Incomplete form fields: Leaving mandatory fields blank or skipping the document upload step will prevent submission.
FAQ: Saudi eVisa Corrections & Resubmission
How long does it take to process a Saudi eVisa after resubmission?
Processing after resubmission is 24 to 72 hours (no priority over first applications). Track status via the portal using your reference number.
Is there a waiting period before I can reapply after my Saudi eVisa is rejected?
There is no mandatory cooling-off period. However, empirically, waiting 24 to 48 hours is advisable to avoid “duplicate application” flags on the portal.
Why is the Saudi eVisa website not working when I try to edit my application?
Common causes include browser cache issues, VPN interference (common for UK users), and peak-hour overload. Try incognito mode, clear cache, or switch browser. If the issue persists, contact portal support.
How do I cancel my Saudi eVisa application before travel?
Log into, locate your submitted application, and use the cancellation option. A cancelled visa does not negatively affect future applications.
Where do I find my Saudi eVisa application reference number?
The 9-digit reference number is displayed after submission in Step 3 of the application process and in the confirmation email. Provide this reference number for all support correspondence.
Can I transfer my Saudi eVisa to a new passport after renewal?
No, you cannot transfer your Saudi eVisa to a new passport. The eVisa is tied to the passport number.
What happens to my Saudi eVisa fee if I made an error and need to reapply?
The approximate visa fee of SAR 535 and insurance fee of SAR 200 are generally non-refundable once a visa is issued, even due to applicant error. The service fee may be partially refundable; contact the support desk.
What documents do I need to upload when correcting a Saudi eVisa application?
You need a scanned colour copy of your passport data page (biographic page with MRZ) and a compliant passport photo.
